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Below is a list of frequently asked questions.
Please contact us if your question is not stated in the FAQ.
You can contact us via the contact form or send an e-mail to:

Use of the Nose Tubes
 Can I use the Nose Tubes for 28 straight days?
 Why is the use of the NoseTubes limited to 28 days or 28 times?
 How many hours can I use the NoseTubes?
 Do the NoseTubes help against snoring?
 Why are you advising to order the starterkit first?
 How can I search for a product?
 How can I order products from the NoseTubes website?
 Which products are in my shopping cart?
 I want to make changes in my shopping cart, how can I do this?
 How can I become a client?
 How do I know if my order has been placed properly?
 How can I cancel my order?
 Can I still change my order?
 Can anyone place an order with my name on it?
 Can I order from abroad?
 Where can I find the current status of my order?
 How long would it take to receive my order?
 Can I have my order delivered to another address?
 I have not received my order on the agreed date. What should I do now?
 Does MDS BV also accept orders for the NoseTubes from abroad?
 Can I return my order if the product does not meet my expectations?
 Can I return my order if the product does not meet my expectations?
 What are the conditions to return my order?
 How can I return an order or item(s)?
 Which method of payments are offered?
 I want to make a payment in advance, how does it work?
 How long will it take to process my payment?
 How do I get my money back if I decide to return an order?
 I have made a payment. How can I be sure that the payment was successful?
 I have paid, but I haven’t received my order. What should I do?
 I have a complaint about my order. What should I do?
My Customer Details:
 How can I change my client details?
 Is it necessary to register as a customer to order NoseTubes in the webshop?
 I forgot my password, how can I request a new password?
 I have a new email address. Should I create a new account?
Special Offer: NoseTubes Starterkit €37,95


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